Privacy Policy
This Privacy Policy is designed to help you understand how we collect, use, and protect your personal information. We take our customers’ privacy seriously and are committed to safeguarding your data.
1. Information Collection
When you use our warehousing services, we may collect the following types of information:
- Basic Information: Such as your name, company name, contact details (email address, phone number), and business address.
- Transaction Information: Including order records, inventory records, and shipping information.
- Payment Information: Such as credit card details or bank account information to process payments.
2. Information Use
The personal information we collect is primarily used for the following purposes:
- Service Provision: To ensure smooth use of our warehousing, logistics, and distribution services.
- Customer Support: To handle inquiries, complaints, and requests, and provide technical and after-sales support.
- Business Operations: To analyze and improve our service quality and develop marketing and operational strategies.
- Security: To protect your account, prevent fraud, and prevent misuse of our services.
3. Information Sharing
We do not sell your personal information to any third party. We will only share your information in the following situations:
- Third-Party Service Providers: We may partner with trusted third-party providers to offer more efficient warehousing and logistics services (e.g., shipping companies, payment processors). These providers are bound by confidentiality agreements.
- Legal Requirements: We may disclose your information to relevant government authorities when required by law.
4. Information Security
We implement strict technical and administrative measures to protect your personal information from unauthorized access, disclosure, or alteration. These measures include data encryption, access control, and audit tracking.
5. Your Rights
You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights, please contact us using the information provided at the end of this policy.
6. Policy Updates
We may update this Privacy Policy periodically. The updated policy will be posted on our website with the date of the latest revision. Please check periodically to stay informed of any changes.
7. Contact Information
If you have any questions or need assistance regarding this Privacy Policy, please feel free to contact us:
- Phone: +86 13670208626
- Email: jane@macrologistics.net